Now Hiring

Senior Grant Writer & Client Success Manager

Write and win Big Grant and SR&ED applications for innovative Canadian companies, and turn your clients into raving fans. Canada-based, 100% remote, full-time employee.

Remote, Canada
Location
Full-time employee
Role type
9 to 5 MT, Mon to Fri
Hours

According to Gallup's State of the Global Workplace: 2026 Report 80% of employees are not engaged or are actively disengaged. At Impact Applications, we fix that by giving our team meaningful work that directly helps society, backed by a healthy work environment, real ownership over your work, and a culture that pushes you to grow and get better at your craft.

  • Are you a gifted writer who has already won real grant funding for Canadian companies?
  • Do you want to make a difference in the world by helping innovative Canadian companies access the funding they need to hire, retain talent, and bring new products and services to life?
  • Do you enjoy building relationships with clients so much that they become raving fans?
  • Are you goal-oriented, detail-driven, and someone who takes real ownership of your work?
  • Do you want to be measured on a clear number, the dollars of Big Grants you get approved, and be rewarded when we win together?

Then this might be the right opportunity for you (we are selective about who we choose to join our team).

About Impact Applications

Impact Applications serves as Canadian businesses' dedicated non-dilutive funding team, freeing our clients to focus on doing what they do best: building and growing their companies. We provide Full-Service Grant Management by researching, writing, submitting, managing, and reporting grant applications from start to finish, saving our clients' time while maximizing their non-dilutive funding. We serve innovative companies across Technology, Advanced Manufacturing, Agriculture, Energy, Housing & Infrastructure, MedTech, and more, and we have helped our clients secure millions of dollars and hire & retain hundreds of jobs, backed by 5-star reviews and video testimonials from the clients we've served.

We're a fast-moving, detail-driven, cooperative, and efficient team that values ownership, initiative, and follow-through. Every role at Impact Applications is measured against a clear KPI Scorecard, so team members always know exactly what winning looks like in their position.

The work you do here matters and impacts the lives of many people. Your writing helps our clients access the funding they need to hire & retain people, build new products & services, and bring their innovations and projects to life, making the world better along the way.

Our website, achievements, and team: impactapplications.ca/about

Fueling Canada's Innovators™. Your Non-Dilutive Funding Partner.

Mission: Inclusive of all political views, most agree that government spending could be used more effectively. Our mission is to help innovative companies (both tech and non-tech) secure non-dilutive funding so that more public dollars drive meaningful growth, job retention & creation, and real-world positive impact.
Vision: Help 150+ companies create or retain 1,000 jobs by getting them approved for $100,000,000+ in grants.
Values: Speed, Communication, Trust, Accountability, Quality Service, Coachability / Teachability, Integrity, Initiative, and Positivity.

Our Strategic Anchors

  • Strategic Partnerships, Relationships, and Reputation: We build lasting relationships with clients, grant agencies, and partners, and protect the trust behind our 5-star reviews.
  • Specialized Native Expertise: Our team lives and breathes Canadian non-dilutive funding, so clients get specialists with deep, proven experience.
  • Boutique Quality Service: We only take on clients that are a great fit so each one gets personal, high-quality attention.
  • Robust Playbooks, SOPs, and Systems: Documented processes make great results repeatable and help every team member succeed.
  • Innovation, Continuous Learning, and Maximum AI Implementation: We keep learning and use AI and automation to work faster and more accurately.
  • Full-Service Grant (Non-Dilutive Funding) Management: We research, write, submit, manage, and report on funding from start to finish.
  • Quality Ideal Clients (ICPs): We partner with Canadian companies whose values match ours and whose projects meet grant agencies' requirements and mandates, so we can deliver real funding results.

About this role

You will confirm and collect prerequisite requirements and then write and submit winning Big Grant applications ($30,001 or more) and SR&ED applications from start to finish for our clients. You are accountable for one number: the dollar amount of Big Grants & SR&ED approved. This is a writing-intensive, deadline-driven role where quality, accuracy, initiative, and proactive communication directly determine our clients' funding outcomes. You will also serve as the Client Success Manager for your assigned clients, about 8 hours per week: onboarding new clients, holding regular check-ins to uncover their next grant funding opportunities, and delighting them so much that they give us a 5-star review and video testimonial.

Location: 100% remote. Your home base must be in Canada, you must be legally able to work in Canada, and you will be paid as a T4 employee. You are welcome to temporarily work remotely from other countries as long as you are within 4 hours of Alberta time and available 9am to 5pm Alberta time. We hold some quarterly team building events in-person in Calgary
Role type & hours: Full-time, 40 hours per week, employee. Must be available to work 9am to 5pm Monday to Friday, Alberta, Canada time.
Department: Client Fulfillment
Reports to: Our CEO Peter Hurd-Watler. Your grants will be reviewed by our Senior Grant Writer and Business Data Analyst, Ujwal Timilsina, before final submission. Ujwal will train you on grant writing for your first 60 days, and Peter will train you on client success.
Work eligibility: You must be legally able to work in Canada as a T4 employee. This position may be funded by a SWPP or similar wage subsidy grant, which requires the employee to be a Permanent Resident or Canadian Citizen.
Your #1 number: Dollar amount of Big Grants ($30,001 and higher) & SR&ED approved.

Key relationships

Internal

You will report to our CEO, Peter Hurd-Watler. Our Senior Grant Writer and Business Data Analyst, Ujwal Timilsina, reviews every Big Grant you write before final submission, and you never provide the final review of your own grants. You will request and implement Ujwal's, the client's, and the grant agency's feedback on every Big Grant before final submission. As Client Success Manager, you will also review Big Grants written by our other writers. Once a grant is approved, it is handed off to our Grant Reporter for claiming and reporting.

External

As Client Success Manager, you will lead onboarding kickoff meetings and regular check-ins with your assigned clients. As their Senior Grant Writer, you will virtually meet and communicate directly with them to clarify their applications and collect the information and documents required during grant intake. You will also communicate with grant agency advisors on behalf of clients to obtain feedback and submit applications.

What you'll do

As our Senior Grant Writer you will:

  • Research grants and confirm the client meets the eligibility requirements.
  • Collect prerequisite requirements for grant applications.
  • Write and submit winning Big Grant applications ($30,001 or more) and SR&ED applications from start to finish.
  • Ensure Big Grants are progressing and new Big Grant applications are started on time.
  • Request and implement feedback from Ujwal, the Client, and the grant agency for each Big Grant and revise it until it is greenlit to submit.
  • Communicate directly with clients as needed to clarify their applications and collect required information and documents during grant intake process.
  • Email grant agency advisors on behalf of clients to obtain feedback and submit applications.
  • Write supplementary business documents that support applications, such as business plans.
  • Create written and video playbooks and AI automations for Big Grant applications so our team can repeat what wins.
  • Follow all internal procedures consistently and with precision.

As our Client Success Manager you will:

  • Get clients fully onboarded by collecting all of their information and hosting a kickoff meeting.
  • Notify clients of new relevant grant opportunities, ensure eligibility & secure approval to proceed, and collect all prerequisite requirements so writing can start.
  • Secure a grant agency advisor for clients on programs that require one: make the introduction, prepare and coach the client for their advisor meetings, and obtain the advisor's approval to begin writing each applicable grant application.
  • Review Big Grant applications written by the other writers.
  • Create written and video playbooks and AI automations for client success so our team can repeat what wins.
  • Track & manage client sentiment & other data and escalate relevant client concerns to the CEO quickly.
  • Ask satisfied clients for a 5-star review and a video testimonial.

What you'll bring

Hard skills

  • 3 or more approved Canadian Big Grants ($30,001 or more) that you personally wrote, such as NRC IRAP, CanExport SMEs, RTRI, ERA, BSP, or Alberta Innovates.
  • Client relationship experience, ideally in consulting, grants, or professional services.
  • Fluent English: excellent written and oral communication skills.
  • Strong Google Workspace skills and comfort with Claude.ai and other AI tools.
  • Strong financial literacy (P&L, balance sheet, statement of cash flows) and how it connects to grant objectives.
  • Working knowledge of eligibility and assessment criteria for programs like ERA, RTRI, and NRC IRAP, with every statement and calculation backed by documented inputs.
  • Familiarity with the full grant lifecycle and SR&ED is an asset.
  • Education: We care more about your character and results than your formal education. Nonetheless, we prefer applicants with experience writing research papers, proposals, or technical documents, and/or one or more university degrees in Business, Political Science, Economics, English, or STEM.

Soft skills

  • Embodies all of our Company Values and Strategic Anchors, especially Coachability (high willingness to learn and change).
  • Highly detail-oriented and accurate, even under deadline pressure.
  • Strong organizational skills, able to manage multiple Big Grants, clients, and deadlines at once.
  • Self-starter who takes initiative and ownership, is proactive, and follows through without being asked.
  • Warm, professional communicator who keeps clients informed and satisfied.
  • Critical thinker who solves problems and implements innovative solutions.
  • Trustworthy and disciplined when handling confidential client data.
  • Clear, honest, and proactive communicator with clients, grant agencies, and the internal team.
  • Comfortable working independently in a 100% remote environment.
  • Thorough enough to carefully read this entire posting and execute instructions: Start your introduction video by saying the word "orca." Bonus points if you can work it naturally into your introduction. Example: "Orcas are amazing team players, with hunting success rates that can exceed 90%. They perform incredibly well individually and as a team. I plan to bring that same level of consistency and teamwork to your team."
  • Coachable and quick to adopt new processes, tools, and AI/automation workflows.

Compensation and benefits

  • Competitive salary for Calgary, Alberta
  • Participation in our Revenue Share Incentive Plan (RSIP)
  • Optional overtime with 1.5X hourly pay
  • 100% remote work: work from home, the beach, other locations within 4 hours of Alberta time
  • Opportunities to grow into more senior roles as our company scales
  • Above-minimum PTO: vacation, holidays, and personal days
  • Quarterly team building events including but not limited to:
    • Potlucks
    • Go-Karting, laser tag, and bowling
    • Networking events, conferences, and lunches
    • Hiking and nature walks
    • Spa days and massage vouchers
    • Our in-person events are based in Calgary, Alberta, if you're outside Calgary, you can take that paid day off or receive an extra day's pay
    • Virtual games and company parties
  • Close-knit team that laughs, supports, and pushes each other to grow

Ready to apply?

Submit your application through the form below. We're selective about who we choose to join our team.